Tier 2 Payment Support Specialist

Company Name:
CyberSearch, LTD
Tier 2 Payment Support Specialist
Multiple Locations (Please Indicate In Submittal Template)
12 months

Primary role will be Tier 2 support of all Payment related incidents. He/she will be required to have technical & process expertise in the full end to end Payments process with the ability to quickly isolate the point failure based on the incident detail and then direct client and HP technical resources to that point of failure and make recommendations on the corrective action to resolve the incident. He/she will be required to have knowledge of all Tender types and how these Tender types can impact the Payments process flow. He/she will be responsible for working with HP teams regarding HP PCI DSS compliance.
Preferred work locations are:
Client Locations:
1149 Harrisburg Pike
Carlisle, PA 17013
1385 Hancock Street
Quincy, MA 02169
HP Locations:
585 South Boulevard
Pontiac, MI 48341
5400 Legacy Dr.
Plano TX 75024
Job Description: Payments Specialist
Minimum 10 years IT experience with at least 5 years in Payments
E2E Payment Transaction Processing / Flows
Banking/Issuer side
Preferably Retail Industry Payments experience
Knowledge Point of Sale/Pin Pad/3rd party processing
Knowledge and Payments Processing Standards
PCI compliance
Encryption and firewalls
ISSO 8583 / X9.1
Various Forms of Tender and associated implications in payment process/flow
Desired but not required:
Knowledge of the ACI/RCS product

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