Customer Service - First Shift
Carlisle, PA Carlisle, PA Full-time Full-time From $18 an hour From $18 an hour 23 hours ago 23 hours ago 23 hours ago Flight Systems Industrial Products (FSIP) invites you to join our proud team in Carlisle, PA.
FSIP manufacturers and remanufactures electronics for numerous electric vehicle and equipment markets.
Our Customer Service position is first shift, Monday - Friday, 8:
45am - 5:
15pm and is located at our facility in Carlisle, PA.
This position starts at $18.
00/hour.
Our Customer Service team members handle many types of interactions with FSIP customers including phone calls, emails, and live chats.
We are assisting customers with part number inquiries, providing quotes, and creating orders.
Another focus is promoting our products to increase sales in an assigned territory.
If you are eager to learn something new and assist customers, we encourage you to apply.
Our comprehensive benefits package includes:
Paid Time Off, Holiday Pay, Health, Dental, Vision, Paid Life and AD&D, Paid Short-Term Disability, Paid Long-Term Disability, Additional Life and AD&D for employee/spouse/children, 401(k), 401(k) Matching, Paid Parental Leave, Sick Pay, Bereavement Pay, Jury Duty Pay, Volunteer Time Off, EAP, and Educational Assistance.
As part of the FSIP team, you will also be eligible to benefit from our company activities to include lunches to celebrate sales achievements and holidays, employee raffles, golf outings, along with numerous opportunities to volunteer for charitable events We invite you to join our team! Basic Duties:
Assisting customers with inquiries via phone, email, and chat Making sales recommendations to customers on products being quoted/sold Efficiently enter accurate quotes/orders Documentation of all customer interactions in ERP (Epicor10) Communicate and work effectively with all team members and independently Ability to handle a fast paced, changing environment Work closely with our Quality/Technical Support department Skills/
Qualifications:
High school diploma or equivalent Effective communicator, comfortable interacting with customers and our internal team Problem solving skills a MUST Active listening skills a MUST Dedicated to providing superior customer service Ability to talk on the phone and type accurately - Computer proficient Exceptional & professional phone, written and verbal communication skills Ability to switch between tasks easily Dependable Job Type:
Full-time Pay:
From $18.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Referral program Vision insurance Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
FSIP manufacturers and remanufactures electronics for numerous electric vehicle and equipment markets.
Our Customer Service position is first shift, Monday - Friday, 8:
45am - 5:
15pm and is located at our facility in Carlisle, PA.
This position starts at $18.
00/hour.
Our Customer Service team members handle many types of interactions with FSIP customers including phone calls, emails, and live chats.
We are assisting customers with part number inquiries, providing quotes, and creating orders.
Another focus is promoting our products to increase sales in an assigned territory.
If you are eager to learn something new and assist customers, we encourage you to apply.
Our comprehensive benefits package includes:
Paid Time Off, Holiday Pay, Health, Dental, Vision, Paid Life and AD&D, Paid Short-Term Disability, Paid Long-Term Disability, Additional Life and AD&D for employee/spouse/children, 401(k), 401(k) Matching, Paid Parental Leave, Sick Pay, Bereavement Pay, Jury Duty Pay, Volunteer Time Off, EAP, and Educational Assistance.
As part of the FSIP team, you will also be eligible to benefit from our company activities to include lunches to celebrate sales achievements and holidays, employee raffles, golf outings, along with numerous opportunities to volunteer for charitable events We invite you to join our team! Basic Duties:
Assisting customers with inquiries via phone, email, and chat Making sales recommendations to customers on products being quoted/sold Efficiently enter accurate quotes/orders Documentation of all customer interactions in ERP (Epicor10) Communicate and work effectively with all team members and independently Ability to handle a fast paced, changing environment Work closely with our Quality/Technical Support department Skills/
Qualifications:
High school diploma or equivalent Effective communicator, comfortable interacting with customers and our internal team Problem solving skills a MUST Active listening skills a MUST Dedicated to providing superior customer service Ability to talk on the phone and type accurately - Computer proficient Exceptional & professional phone, written and verbal communication skills Ability to switch between tasks easily Dependable Job Type:
Full-time Pay:
From $18.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Referral program Vision insurance Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Education:
High school or equivalent (Preferred)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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